Custom Design Consultation – Bit, Bitless Bridle, Halter or Breast Collar
This listing secures your place in line for a custom-designed bit, bitless bridle, or breast collar once custom orders reopen.
Because each custom piece involves significant time and communication to understand your needs, this consultation serves as a non-refundable deposit. It's designed to ensure serious inquiries only and to protect the time spent creating personalized designs.
🔹 The consultation fee will be applied toward the final price of your custom item.
🔹 If a design has been created for you and you choose not to move forward, the fee is non-refundable.
🔹 Custom pieces can take several months to complete. By purchasing this consultation, you agree to realistic timelines—I'm a one-person shop, not Amazon!
Ordering Multiple Custom Items?
Please purchase one consultation per item you'd like made. (Example: For a bridle and a breast collar, add 2 to your cart.)
When planning your custom piece, it's helpful for your budget to align with the level of detail, materials, and design you envision
If you're ready for a one-of-a-kind bridle or set, I’d love to bring your vision to life! Please include as many details as possible in the notes at checkout. I’ll be in touch to start the design process. 😄
(Photos shown are examples of past custom work)
Please see below the contract for custom orders:
Customer Acknowledgment of Policies
Custom Orders – Royal Legacy Custom Leather
By proceeding with a custom order from Royal Legacy Custom Leather, I acknowledge and agree to the following:
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Custom Order Timeline:
All custom items are handmade and may require specialty hardware or materials. If components are sourced internationally (e.g., from Europe), the total turnaround time can be up to 6 months from the date of invoice payment.
Royal Legacy Custom Leather cannot guarantee delivery by a specific date for any custom order due to potential delays in sourcing, production, or shipping. -
Order Finalization:
Once an invoice has been issued and paid, no changes or modifications can be made to the order. This includes adjustments to size, leather color, stitching, hardware selection, personalization, or overall design. -
Communication Policy:
Messaging and customer service hours are Monday through Friday, 9:00 AM to 4:00 PM Pacific Standard Time (PST). Messages received outside of these hours will be responded to during the next business day.
All business-related communication must be directed to the Royal Legacy Custom Leather email( RoyalLegacyLeather@gmail.com) or Facebook business page. Personal phone numbers are not to be used for business inquiries. -
Refunds & Cancellations:
Due to the made-to-order nature of each item, all sales are final. Refunds, returns, and cancellations are not accepted once payment has been made. -
Harassment & Breach of Terms:
Respectful communication is expected at all times. If harassment, abusive language, or threatening behavior occurs, Royal Legacy Custom Leather reserves the right to terminate the agreement and cancel the order. In such cases, a refund will be issued minus the cost of any materials already purchased for the order.
Customers who engage in harassment or violate these terms will also be permanently barred from doing further business with Royal Legacy Custom Leather. -
Policy Updates:
I understand that Royal Legacy Custom Leather may update these policies at any time and that it is my responsibility to review any changes communicated. -
Resizing:
Accurate measurements are the customer’s responsibility. If incorrect measurements are provided, resizing may or may not be possible, depending on the design and materials used. If resizing is possible, it will be subject to additional charges to cover materials and shop time.
Please measure carefully before submitting your order.
By submitting payment for my order, I confirm that I have read, understood, and agree to these terms.
I am a human being, not a machine. Creativity takes time, and I put my heart and soul into every piece I create. Thank you for supporting handmade craftsmanship.
“Handcrafted work carries a piece of the maker’s heart.”
— Unknown